This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in Quidient, LLC’s (“Quidient”) Privacy Policy and only applies to visitors, users, and others who reside in the State of California (“consumers” or “you”) when you visit a Quidient website or subscribe to a Quidient service (collectively, “Services”). Quidient adopts this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.  Any terms defined in the CCPA have the same meaning when used in this notice.

Information Quidient Collects

Quidient may collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). Quidient may collect the following categories of personal information from consumers:

  • Category A – Identifiers

Examples: Name, postal address, Internet Protocol address, email address, Social Security number, driver’s license number, passport number, or other similar identifiers.

  • Category B – Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

Examples: Name, signature, Social Security number, address, telephone number, fax number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, bank account number, credit card number, debit card number, or any other financial information, physical illness, mental illness or disabilities.

  • Category C – Protected classification characteristics under California or federal law

Examples: Age, ethnicity, citizenship, religion or creed, marital status, physical illness, mental illness or disabilities, gender, veteran status.

  • Category D – Commercial information

Examples: Records of personal property.

  • Category F – Internet or other similar network activity

Examples: Access history and information on your interaction with our application.

  • Category I – Professional or employment-related information

Examples: Occupation, employer information.

  • Category J – Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))

Examples: Education level, school attended.

Quidient may obtain the categories of personal information listed above from the following categories of sources:

  • Directly from Quidient’s clients or their agents. For example, from information Quidient’s clients provide to Quidient related to the Services for which the clients engage Quidient.
  • Directly from you. For example, through information Quidient asks from you when Quidient’s clients or their agents subscribe and engage Quidient’s Services.
  • Directly and indirectly from you when using Quidient’s Services or visiting Quidient’s website. For example, usage details collected automatically during your interaction with our platform or website.

Use of Personal Information

Quidient may use or disclose the personal information Quidient collects for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided.
  • To provide you with email alerts and other notices concerning Quidient’s Services.
  • To improve Quidient’s Services to you.
  • For testing, research, analysis, and product development.
  • As necessary or appropriate to protect the rights, property or safety of Quidient, Quidient’s clients, or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Quidient’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Quidient is among the assets transferred.

Quidient will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

Quidient may disclose your personal information to a third party for a business purpose. When Quidient discloses personal information for a business purpose, Quidient enters a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use the personal information for any purpose except performing the contract.

Quidient may disclose the following categories of personal information for a business purpose:

  • Category A: Identifiers.
  • Category B: California Customer Records personal information categories.
  • Category C: Protected classification characteristics under California or federal law.
  • Category D: Commercial information.
  • Category F: Internet or other similar network activity.
  • Category I: Professional or employment-related information.
  • Category J: Non-public education information.

Quidient may disclose your personal information for a business purpose to the following categories of third parties:

  • Quidient’s clients or their agents for which you have engaged in a business contract.
  • Service providers.
  • Third parties to whom you or your agents authorize us to disclose your personal information in connection with our Services.

In the preceding twelve (12) months, Quidient has not sold any personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that Quidient disclose certain information to you about Quidient’s collection and use of your personal information over the past 12 months. Once Quidient receives and confirms your verifiable consumer request, Quidient will disclose to you:

  • The categories of personal information Quidient collected about you.
  • Quidient’s business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom Quidient shares that personal information.
  • The specific pieces of personal information Quidient collected about you (also called a data portability request).

Deletion Request Rights

You have the right to request that Quidient delete any of your personal information Quidient collected from you and retained, subject to certain exceptions. Once Quidient receives and confirms your verifiable consumer request, Quidient will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Quidient may deny your deletion request if retaining the information is necessary for Quidient or Quidient’s service providers to:

  1. Complete the transaction for which Quidient collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of Quidient’s ongoing business relationship with you, or otherwise perform Quidient’s contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with Quidient.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided the personal information.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by email at [email protected].

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows Quidient reasonably to verify you are the person about whom Quidient collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows Quidient to properly understand, evaluate, and respond to the request.

Quidient cannot respond to your request or provide you with personal information if Quidient cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with Quidient. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

Quidient endeavors to respond to a verifiable consumer request within 45 days of receipt.  If Quidient requires more time (up to 90 days), Quidient will inform you of the reason and extension period in writing.  If you have an account with Quidient, Quidient will deliver our written response to the registered email associated with the account.  If you do not have an account with Quidient, Quidient will deliver a written response by mail or electronically, at your option. Any disclosures Quidient provides will only cover the 12-month period preceding the verifiable consumer request’s receipt.  The response Quidient provides will also explain the reasons Quidient cannot comply with a request, if applicable. For data portability requests, Quidient will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

Quidient does not charge a fee to process or respond to your verifiable consumer request unless the request is excessive, repetitive, or manifestly unfounded.  If Quidient determine that the request warrants a fee, Quidient will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

Quidient will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, Quidient will not:

  • Deny you use of Quidient’s Services.
  • Provide you a different level or quality of Services.

Changes to Our Privacy Notice

Quidient reserves the right to amend this Privacy Notice at Quidient’s discretion and at any time. The date this Privacy Notice was last updated is identified at the bottom of this page. You are responsible for periodically visiting the Quidient website and this Privacy Notice to check for any changes.

Contact Information

If you have any questions or comments about this Privacy Notice, Quidient’s Privacy Policy, the ways in which Quidient collects and uses your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, you may contact Quidient via email at [email protected].

Updated: 2022-03-28